Supplier Code of Conduct
At ZoikoTech, we hold ourselves and our partners to the highest standards of integrity, compliance, and responsible innovation. As a global leader in AI-powered platforms, telecom infrastructure, enterprise compliance, and data governance, we expect every supplier, contractor, and service provider in our ecosystem to reflect our core values.
This Supplier Code of Conduct outlines the ethical, legal, and operational expectations we require of all third parties conducting business with or on behalf of ZoikoTech Inc. or its affiliated entities.
Core Ethical Principles
1. Legal, Regulatory & Contractual Compliance
Suppliers must conduct all activities in full compliance with applicable international, federal, state, and local laws and regulations. This includes, but is not limited to:
Anti-bribery and anti-corruption laws (e.g., U.S. Foreign Corrupt Practices Act, UK Bribery Act)
Export control, trade compliance, and economic sanctions
Data protection and privacy legislation (e.g., GDPR, CCPA, DPDP)
Telecommunications, AI, and cybersecurity regulations
Environmental, health, and safety standards
Labor and employment laws, including wage, hour, and benefits compliance
All contractual obligations to ZoikoTech must be fulfilled with transparency and precision. Misrepresentation of capability, credentials, or output will result in contract review or termination.
2. Human Rights, Labor Practices & Inclusion
ZoikoTech requires all suppliers to uphold internationally recognized human rights, as outlined in:
The Universal Declaration of Human Rights
The UN Guiding Principles on Business and Human Rights
The International Labour Organization's Core Conventions
Suppliers must:
Prohibit the use of child labor, forced labor, or human trafficking
Provide safe, hygienic, and secure working conditions
Respect employees' right to freedom of association and collective bargaining
Promote diversity, equity, and inclusion at all levels of employment
Enforce non-discrimination in hiring, compensation, and promotion practices
We encourage suppliers to adopt inclusive hiring and accessibility practices that mirror ZoikoTech's culture of innovation through diversity.
3. Data Protection, Cybersecurity & Confidentiality
Suppliers entrusted with access to ZoikoTech systems, data, or intellectual property must:
Protect all confidential, proprietary, or personal data against unauthorized access, loss, or misuse
Comply with relevant data privacy regulations across jurisdictions
Maintain enterprise-grade cybersecurity controls, including encryption, MFA, and vulnerability assessments
Promptly notify ZoikoTech of any data incidents, breaches, or security risks
Enter into Data Processing Agreements (DPAs) when handling regulated data
Respect for intellectual property extends to software, documentation, processes, and platform architectures.
4. Ethical Business Conduct & Transparency
Suppliers must engage in fair, honest, and transparent business practices. We expect:
Zero tolerance for bribery, fraud, embezzlement, or improper influence
Full disclosure of any actual or potential conflicts of interest
Truthful and accurate reporting of financial records, invoices, and service outputs
Prohibition of price fixing, bid rigging, or anti-competitive practices
Suppliers must refrain from offering gifts, entertainment, or favors to ZoikoTech employees that could improperly influence decisions.
5. Environmental Stewardship & Sustainability
ZoikoTech champions environmental responsibility. We expect suppliers to:
Comply with all environmental regulations relevant to their operations
Minimize environmental footprint through waste reduction, energy efficiency, and pollution control
Disclose the use of hazardous substances and manage them responsibly
Contribute to sustainability through green procurement and circular supply practices
Preference is given to suppliers demonstrating measurable ESG performance and climate action alignment.
6. Subcontractor Oversight
Suppliers must extend the principles of this Code to their own vendors, subcontractors, and agents. This includes:
Conducting due diligence on all downstream partners
Ensuring contracts include ethics, compliance, and confidentiality obligations
Cooperating with ZoikoTech-led audits and risk reviews when applicable
Failure to enforce these obligations throughout the supply chain may result in termination of the relationship.
7. Reporting Misconduct
ZoikoTech provides a secure, anonymous Ethics Reporting Channel for suppliers and their employees to report concerns about:
Fraud, bribery, or corruption
Discrimination or harassment
Unsafe working conditions
Environmental violations
Breaches of confidentiality
Email: [email protected]
Phone (Toll-Free USA): 800-484-5564
We take all reports seriously. No individual will face retaliation for raising concerns in good faith.
By working with ZoikoTech, each supplier affirms their understanding of and commitment to this Code of Conduct. Upholding these principles protects our mutual reputation, strengthens our partnerships, and enables us to build a smarter, more ethical digital future together.