Put agents to work without losing authority , approvals or evidence.
Agentic systems turn bounded intent into controlled actions across approved tools and systems while keeping delegated authority, policy, human accountability, execution state and evidence visible.
What do you need your agents to do, safely?
Start from the execution need. Each path goes to the control that answers it, or to its specialist technology page.
Automate a repeatable task
"Can an agent carry a bounded task through approved systems?"
Control tool & action access
"Which actions may the agent perform, and under what authority?"
Require approval
"Which steps must wait for a person or higher-assurance control?"
Delegate identity safely
"Who is the agent acting for, and when does that authority expire?"
Coordinate multi-step work
"How do tasks and systems coordinate over a broader workflow?"
Build & integrate
"How do we expose approved tools, events and runtime state?"
Evaluate agent risk
"How do we test behavior, safety, evidence and approvals?"
The end-to-end control plane for agent actions
Seven layers from bounded goal to provable result, with the policy and approval gate at the center of execution.
Goal / bounded intent
Use case, objective, business owner, scope and success condition.
Context / authoritative inputs
Task context, approved sources, current system state, constraints.
Plan / task graph
Proposed steps, dependencies, required approvals and action risk.
Agent identity / delegated authority
Principal, agent identity, subject, scope, duration and revocation.
Tools / actions / resources
Approved actions with side-effect classification.
Policy / approval / execution
Allow, deny or review; execution, timeout and exceptions.
Authoritative result / evidence
System-of-record outcome, human decision and evidence.
Every agent starts with a contract, not a prompt
A named owner, a specific objective, allowed and disallowed actions, an authority mode and an evidence requirement, agreed before anything runs.
A clear destination, and a road with edges. No open-ended "do anything" agents.
Agent contract
SPECIMEN · SYNTHETIC DATAResolve invoice rate mismatch
Read invoice INV-7781
Tool: ERP read
Compare to contract v4
Tool: Contract search
Draft supplier query
Tool: Email draft
Send supplier query
Tool: Email send
Hold payment
Tool: Payments
See the plan before anything moves
Every task shows its tool, its risk and whether it is eligible to run. Proposed is never shown as permitted.
Plan
Proposed sequence, non-authoritative until accepted.
Task
One bounded unit with tool, input, output and authority.
Dependency
Prerequisite state, source, approval or prior task.
Action risk
No side effect · reversible · material · high-impact.
Execution eligibility
Ready only when context, authority, policy and dependencies are met.
An agent can only touch what the registry allows
Every tool lists its action, scope, side effect, required authority, approval gate and availability. Missing state fails closed.
Tool & action registry
SPECIMEN · SYNTHETIC DATA| Tool | Action | Resource scope | Side effect | Required authority | Approval gate | Availability |
|---|---|---|---|---|---|---|
| ERP · invoice read | Read invoice | AP entity · US | Read-only | Agent (delegated) | None | Current |
| Contract search | Find clause | Supplier contracts | Read-only | Agent (delegated) | None | Current |
| Email · draft | Create draft | Shared AP mailbox | Draft | Agent (delegated) | None | Current |
| Email · send | Send message | External suppliers | External communication | AP Specialist | Pre-send review | Restricted |
| Payments | Hold or release | — | Irreversible | Not delegated | — | Unavailable |
| Vendor master | Update bank details | — | High-impact | Not delegated | — | Unknown · fail closed |
High-impact boundary. Payments, money movement, employment, medical, legal, security-critical and government actions are never shown as automatically executable. They require explicit authority, policy, approval and evidence, and only where product documentation supports them.
Always clear who is acting, and for whom
Every agent acts as itself, on behalf of someone accountable, within a scope that expires.
Principal
AP Lead · accountable for the delegated work
Agent identity
INV-EXC-01 · a distinct actor, never a shared user
Delegated subject
Acting for: Accounts Payable, US entity
Scope
Resources, actions, tenant and jurisdiction at approved granularity.
Duration
Task, session or time-limited. Never permanent by default.
Step-up
Higher assurance or human approval for sensitive actions.
Revocation
Revoked or expired authority blocks new actions immediately.
Credentials
Never exposed in UI, logs or analytics.
Evidence
Who granted what, when, for which scope and action.
Every action meets a gate before it runs
Policy is checked at the current version for each task, action, resource, actor and context.
Proceed only within the exact granted scope.
Do not execute; show a safe reason category.
Pause before action; route to an authorized reviewer.
Stronger identity, authority or evidence first.
Proceed under explicit amount, record, environment or time limits.
Fail closed or require review. Prior approval never assumed.
Pending actions re-evaluated when policy or authority changes.
Shown only where actual product policy supports it.
Twelve runtime states, all visible
"Completed" and "authoritative complete" are different states. So are "unknown" and "success".
Plan exists; no authority implied.
Eligibility met; prerequisites shown.
No side effect; reviewer and due date visible.
Valid for the scoped next action; expiry shown.
Active step, owner, timeout and cancel.
Dependency and stale threshold shown.
Reason and next action; no silent retry loop.
Impact, evidence, retry, recover or escalate.
Planned action finished; not yet business success.
System of record confirms; closed with receipt.
Further action blocked.
Never rendered as success; refresh or escalate.
A person can always step in
Pause, approve, cancel, retry safely, complete manually or escalate, with every decision recorded.
Pause & intervene
Stop before the next side effect; inspect and choose.
Approve or reject
Reviewer, scope, time and reason recorded.
Cancel
Stop remaining work and mark the state incomplete.
Retry or compensate
Only when safe and supported; duplicate risk shown.
Manual completion
A person finishes outside the agent path and records the outcome.
Escalate
To security, compliance, owner, developer or support.
Trace intent to action to authoritative result
Every run keeps its plan, authority, policy decisions, human approvals, actions, exceptions and the outcome confirmed by the system of record.
Every step leaves a trace you can follow back.
Run evidence trail
SPECIMEN · SYNTHETIC DATARun started
Agent INV-EXC-01 · owner AP Lead
Plan v2 accepted
Sources: contract v4, INV-7781, rate card (stale)
Authority checked
Delegated scope: AP US · expires 17:00
Draft created
Email draft #D-551 · receipt stored
Policy: review required
Policy v3.2 · external communication
Approved by AP Specialist
Scope: this message only
Sent · receipt returned
Mail system message ID recorded
Authoritative outcome
Supplier query logged in ERP case #C-118
Agents are one unit of governed work
Broader orchestration and AI governance each have their own technology page and their own controls.
Governed Work Orchestration
Agentic Systems owns single bounded agent execution. Orchestration owns broader coordination across teams, systems, approvals and durable work progression.
AI Safety & Governance
This page enforces policy and shows evaluation status at execution time. Governance owns use-case approval, evaluation methodology, policy change control and safety monitoring.
What is live today, and how to build on it
ZoikoVertex being live does not imply unlimited autonomy; every tool, multi-agent swarms, self-healing, browser control, payment authority or guaranteed completion.
ZoikoVertex
Governed agentic execution and workflow automation.
Zoiko AI
Broader AI architecture and domain AI context.
Governed work orchestration
Named surface once public naming is approved.
Developer Platform
Build destination for tools, events and runtime state.
Identity foundations
Identity and authority architecture at approved scope.
Responsible AI
Governance, evidence and approval context.
Build approved tools and actions
No secrets in URLs, client telemetry, browser storage or public examples.
Build
Approved APIs, SDKs, webhooks and authentication, when published.
Authorize
Delegated authority at documented scope.
Test
Sandbox and samples only when self-service is live.
Define tools
Schema, inputs, side effect, authority and result contract.
Observe
Run, task and action state, events and evidence references.
Failure handling
Timeouts, retries, duplicates and partial completion documented.
Pilot one bounded task, then scale with gates
Choose bounded workflow
Map systems & tools
Define identity & authority
Define policy & approvals
Define evidence & states
Test failure cases
Pilot
Operate & expand
Agentic Systems at a glance
Never shown during an active run, approval or recovery.