Global Data Privacy (GDPR, CCPA)
At ZoikoTech, data privacy is a foundational principle woven into the core of our technology, infrastructure, and governance practices. As a multinational provider of AI-powered software, telecom platforms, and compliance automation tools, we operate in full alignment with the world’s most advanced data protection regulations.
Our global privacy program ensures that our platforms are secure, auditable, and jurisdiction-aware — enabling our clients, partners, and users to operate confidently in regulated markets.
Regulatory Alignment
We comply with a comprehensive set of global privacy laws, including but not limited to:
The General Data Protection Regulation (GDPR) – European Union
The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) – United States
The UK GDPR and the Data Protection Act 2018 – United Kingdom
Brazil’s Lei Geral de Proteção de Dados (LGPD)
Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Singapore’s Personal Data Protection Act (PDPA)
India’s Digital Personal Data Protection Act (DPDP)
We continuously monitor and adapt to regional updates and cross-border data transfer requirements to ensure sustained compliance.
Privacy-by-Design Engineering
Every ZoikoTech product — from ZoikoNex™ (telecom billing and revenue engine) to ZoikoAssure™ (compliance automation), ZoikoPal™ (eldercare AI), and BookingOrbit™ (AI-powered government and event platform) — is built using Privacy-by-Design and Privacy-by-Default principles.
Our platforms include:
Role-based access controls and dynamic data permissions
Jurisdiction-specific data flows and data residency logic
Consent capture modules and real-time opt-out mechanisms
Full data audit trails, encryption at rest and in transit
Segregated environments for government, financial, and health data
Data Subject Rights
We empower individuals to exercise all rights provided under global data protection laws, including:
Our platforms include:
Right to Access: Obtain a copy of personal data we hold
Right to Rectification: Request corrections to inaccurate information
Right to Erasure: Request deletion of personal data ("Right to be forgotten")
Right to Restrict Processing: Pause certain uses of data
Right to Data Portability: Receive data in structured digital formats
Right to Object: Challenge or opt-out of certain processing activities
Right to Withdraw Consent: At any time, without penalty
Right to Avoid Automated Decisions: Where applicable
To submit a data rights request, contact our Data Privacy Office at: [email protected]
Cross-Border Transfers & Jurisdictional Safeguards
Every ZoikoTech product — from ZoikoNex™ (telecom billing and revenue engine) to ZoikoAssure™ (compliance automation), ZoikoPal™ (eldercare AI), and BookingOrbit™ (AI-powered government and event platform) — is built using Privacy-by-Design and Privacy-by-Default principles.
Our platforms include:
Standard Contractual Clauses (SCCs) approved by the European Commission
UK Addendum and Swiss Addendum agreements
Binding Data Processing Agreements (DPAs) with all subprocessors
Technical and Organizational Measures (TOMs) aligned with EDPB guidance
Multi-region cloud deployments with optional in-country data residency
All third-party subprocessors are audited for privacy, security, and contractual conformity.
Accountability, Transparency & Client Trust
ZoikoTech maintains a robust Data Processing Inventory and regularly conducts:
Our platforms include:
Data Protection Impact Assessments (DPIAs)
Internal privacy risk audits and third-party readiness reviews
Staff training and role-based compliance certifications
Privacy-by-default configurations on all major platforms
Clients may request:
- Copies of security white papers and privacy certifications
- Processor/sub-processor records
- Immediate breach notification as required under GDPR Article 33 and CCPA timelines
Our privacy architecture is designed to support enterprises, governments, NGOs, and compliance-intensive institutions across all industries we serve.