Code of Ethics & Integrity
At ZoikoTech, our Code of Ethics & Integrity is more than a compliance document — it is the moral compass that shapes our decision-making, guides our innovation, and protects the trust placed in us by clients, governments, partners, and communities worldwide
As a global leader in AI-powered platforms, telecom billing, enterprise SaaS, and compliance automation, we understand that our influence comes with responsibility. We are committed to maintaining the highest standards of ethical conduct across every region, industry, and product line.
Core Ethical Principles
1. Uncompromising Integrity
We uphold honesty, fairness, and transparency in every action we take. We reject shortcuts and speak the truth, even when it is difficult. Every
employee, officer, and partner is expected to act in a manner that reflects ZoikoTech’s integrity-first culture.
2. Respect for People and Human Rights
We champion a workplace of dignity,diversity and inclusion.We embrace all individuals regardless of gender,ethnicity,background,religion,age,ability or identity. We support international human rights frameworks and prohibit child labor,forced labor,and any form of discrimination or harassment.
3. Legal and Regulatory Compliance
We comply with all applicable laws in every jurisdiction where we operate — including those governing data privacy, anti-money laundering, telecom regulation, cybersecurity, intellectual property, employment, and procurement. ZoikoTech has dedicated compliance teams to ensure proactive alignment with evolving global mandates.
4. Anti-Bribery and Anti-Corruption
We have zero tolerance for bribery,kickbacks,embezzlement,or improper influence.We prohibit facilitation payments and anygifts orhospitality that may createa conflict of interest orthe appearance of impropriety.
5.Data Ethics & Confidentiality
As custodians of sensitive client, user, and institutional data, we commit to responsible data stewardship. We do not exploit data for unauthorized purposes, and we protect intellectual property and confidential information under strict controls. This applies across all of our platforms — including ZoikoNex™, ZoikoAssure™, ZoikoPal™, and Zoiko Web Services™.
6. Responsible AI & Innovation
Our AI and automation systems are developed in accordance with ethical frameworks that emphasize fairness, explainability, non-discrimination, and accountability. We regularly assess the social, legal, and reputational implications of our algorithms, APIs, and integrations.
7.Whistleblower Protection & Non-Retaliation
ZoikoTech maintains a secure, anonymous Ethics Reporting Channel for employees and third parties to report concerns about misconduct. Retaliation against whistleblowers is strictly prohibited and subject to disciplinary action.
Our Global Responsibility
ZoikoTech supports clients across industries where ethics and trust are paramount — including telecommunications, finance, eldercare, compliance, medtech, government, and conservation. We maintain internal Ethics and Compliance Committees that conduct risk assessments, policy reviews, and product-level audits.
All employees undergo mandatory annual training on our Code of Ethics, anti-corruption policies, and inclusion standards.
Ethics in Practice
We empower every individual at ZoikoTech to:
- Speak up when they witness or suspect unethical behavior
- Report concerns through confidential and secure channels
- Escalate risks through structured governance pathways
- Participate in regular dialogue about ethical dilemmas and social responsibility
Ethics is not the responsibility of one department — it is everyone’s responsibility.
Questions or Reporting
To report concerns or request clarification about our Code of Ethics & Integrity, please contact:
Email: ethics@zoikotech.com
Phone (Toll-Free USA): 800-484-5564
We respond to verified reports with discretion, professionalism, and a commitment to corrective action when necessary.