Privacy Policy
At ZoikoTech, privacy is more than a regulatory mandate — it is a foundational commitment embedded into every product, platform, and partnership we deliver. We engineer our systems to uphold the highest standards of data protection, regulatory compliance, and digital dignity across all jurisdictions.
Our Privacy Policy governs how we collect, use, store, and safeguard personal and enterprise data in accordance with leading international frameworks, including:
- The General Data Protection Regulation (GDPR) – European Union
- The California Consumer Privacy Act (CCPA) – United States
- The UK Data Protection Act 2018
- Applicable regional and sector-specific data protection laws relevant to telecommunications, SaaS, compliance, and public-sector infrastructure
Data Collection & Usage
ZoikoTech collects data only for lawful, transparent, and purpose-driven reasons. This includes:
- Authentication and identity verification for secure platform access
- Transaction data for billing, provisioning, and audit compliance
- Usage analytics to optimize performance, reliability, and user experience
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- Communication logs for customer support and regulatory record-keeping
- Enterprise configuration data for deployment, integration, and automation
We do not sell, lease, or trade personal or enterprise data under any circumstance.
Data Security & Retention
ZoikoTech employs military-grade encryption, distributed storage, role-based access control, tokenized identifiers, and intrusion detection systems to protect client and user data.
Data retention periods are defined by regulatory obligations, contract terms, and operational requirements — and are reviewed periodically to ensure alignment with international standards.
Cross-Border Data Transfers
ZoikoTech facilitates secure international data transfers using:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- Binding Corporate Rules (BCRs)
- Region-specific certification frameworks and bilateral agreements
These legal safeguards ensure that cross-border transfers maintain the same level of protection as required within each user’s jurisdiction.
User Rights & Data Access
ZoikoTech upholds all user rights established under applicable law, including:
- The right to access and correct personal information
- The right to request erasure or restriction of processing
- The right to data portability
- The right to withdraw consent for data processing
- The right to file complaints with data protection authorities
Privacy-related requests can be submitted to: privacy@zoikotech.com
We respond in compliance with statutory timelines for each jurisdiction.
Privacy-First Platform Architecture
All ZoikoTech platforms are built with embedded privacy controls that include:
- Role- and jurisdiction-based data access management
- Configurable audit trails for data interactions
- User-consent frameworks and opt-in/opt-out settings
- Automated alerts for data access anomalies and misuse
- Integration of AI-based monitoring to ensure proactive privacy enforcement
Our systems undergo regular third-party audits and internal compliance reviews to maintain the trust of regulators, clients, and users worldwide.